To widen our range of products we have recently introduced a 'back order' feature on our site. All products in our 'Back Order' category are currently being stored at our partners facility and will be shipped within the time frame listed on the product page (usually no more than 10 business days). All orders containing back ordered items will be held until all items are able to ship. If you require a certain 'in stock' item urgently, then we recommend placing two orders; one with all the in-stock items and one containing back ordered items.
Although our facilities inventory is linked, our partners facility may sometimes not have stock to fulfil your order. In rare cases like these, we will contact you to arrange an exchange or refund for the item(s).
All back ordered items are final, unless an item is past our estimated timeframe by 7 days.