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We have partnered with Australia Post, StarTrack, DHL, UPS & Go People to provide you with the best rates for both express and non-urgent shipping. All orders placed are shipped from our warehouse in Sydney, New South Wales (unless otherwise specified). Within 24 hours of placing your order (Monday to Friday), your items will be securely packed and shipped. You will then receive an email with a tracking number to track your order.
When you spend A$150+ you will automatically receive free shipping to Australia and New Zealand!
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DOMESTIC SERVICES |
INTERNATIONAL SERVICES |
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• Economy (5-7 Business Days) • Auspost eParcel (3-5 Business Days) • Express Post (2-3 Business Days) • StarTrack Express (1-2 Business Days) • Same Day (Select Sydney Only) |
• Economy (10-18 Business Days) • Standard (6-12 Business Days) • Express (5-8 Business Days) • DHL/UPS (4-5 Business Days) |
| Domestic Shipping Rates Start at A$4.95 | International Shipping Rates Start at A$14.25 |
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Rates Calculated at Checkout |
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CARRIER SPECIFICS |
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AUSTRALIA POST Through Australia Post we offer domestic services ranging between 2-5 business day transit times. This service is not time guaranteed so therefore transit times are purely estimated provided by Australia Post. International options are also available. |
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STARTRACK Shipping through StarTrack allows for ^next business day delivery to most metro areas and 2-3 business day delivery for rural locations. This is one of our most popular delivery methods for time guaranteed service. Orders shipping through this service are marked as 'authority to leave' and will be left by the courier in a safe place. If you believe that there is no safe place at the delivery location or you require a signature on delivery, please choose a different method. |
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DHL EXPRESS DHL specialises in time sensitive shipments. Transit times within Australia are ^next business day for most metro areas and are 2-3 business days for rural locations. All express shipments through this service are required to be signed for at the delivery address. However, this can be changed once your package has been dispatched from our facility. International options are also available. |
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GO PEOPLE Go People offers same day delivery to select Sydney metro locations. Orders through this service are delivered through their twilight service, and are delivered after 4pm. Only available to residential addresses. For more information please click here ➔ |
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UPS EXPRESS Strictly available for international delivery, UPS Express offers shipping for time sensitive packages with delivery within 3-4 business days. Signature on delivery is required, however this can be changed once your package has been dispatched from our facility. |
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DOMESTIC SERVICES |
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• Economy (5-6 Business Days) • Auspost Standard (3-5 Business Days) • Express Post (2-3 Business Days) • StarTrack Express (1-2 Business Days) • Same Day (Select Sydney Only) |
| Domestic Shipping Rates Start at A$4.95 |
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Rates Calculated at Checkout |
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INTERNATIONAL SERVICES |
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• Economy (10-18 Business Days) • Standard (6-12 Business Days) • Express (5-8 Business Days) • DHL/UPS (4-5 Business Days) |
| International Shipping Rates Start at A$14.25 |
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Rates Calculated at Checkout |
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On some occasions, shipping your order may be delayed. These reasons include, but are not limited to, the following:
• Items ordered are on back order. Read more information here >
• Items ordered are pre-sale (ship date is stated on product page)
• Holiday Period or new item release (please allow up to 48 hours for your order to be shipped in these cases)
For all orders containing 'pre-sale' or 'back ordered' items, your order will be shipped when all products are in stock. All estimated dates of shipping are subject to change due to unforeseen delays.
If you have any questions or concerns please don't hesitate to contact us (please include order number).
Please ensure all details are correct before completing your checkout. Once orders have been shipped, CardCutz cannot be held accountable for lost, stolen, or mis-delivered packages. Even though we can file an investigation with the parcel carriers handling the shipment there is no guarantee that we will succeed in finding the package. If we have no luck it will be your responsibility to contact your local post office and/or parcel carriers for assistance in finding its exact location.
Should the address you have provided is incomplete not allowing for a correct delivery, you can contact us once the parcel has been returned to us (which can take up to a few weeks) and you will be responsible for the re-shipping charges.
In cases where an incorrect delivery address has been entered and the recipient has accepted the delivery we are unfortunately unable to assist.
All international customers are responsible for any customs fees that may occur when your order is processed through customs. However, due to the low price of products we sell, this is unlikely to occur in most countries.
**AusPost Express post shipping option will deliver in 2-3 working days if you are in a metro area. All delivery timeframes are estimates by Australia Post and are not always accurate.
For authority to leave services, CardCutz cannot be held accountable for lost, stolen or damaged parcels left at the delivery location. If you believe the delivery location is unsafe please opt for a signature on delivery option.
Orders placed on a major holiday for Sydney, will be shipped on the following business day.
In addition to our Australian Warehouse we have recently introduced a new warehouse in the United States. The introduction of this new US facility it allows for US and Canadian orders containing eligible items to be delivered faster and at a much cheaper rate; therefore passing the savings onto you!
Currently, fulfilment via our US Warehouse is only available for US and Canadian orders containing our own releases. A list can be found here. Orders containing any other items (whether with eligible items or without) will be fulfilled by our Australian facility.
Just like our Australian Warehouse, all items being dispatched from our US facility will be packed and shipped securely with the upmost care by our USA fulfilment team within 24 hours of your order being placed. Due to a large influx of orders expected around each release date please allow an extra 1-2 business days for dispatch.
How do I select this method?
Simply select the 'US Warehouse' shipping method at checkout and enjoy the savings. If this rate does not appear then please ensure that only eligible items are included in your order (see above) and the 'Ship To' address is to the US or Canada.
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Shipping Carrier |
Shipping to the United States |
Shipping to Canada |
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USPS First Class: 3-6 Days USPS Priority Mail: 2-4 Days |
USPS First Class Int: 7-15 Days |
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UPS Express: 1-3 Days UPS Innovations: 3-7 Days |
UPS Innovations: 4-7 Days
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